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Refund and Return Policy

*Refund and Return Policy for Rumi’s Aromatherapy*
(with exception of damaged or defective items)
We want you to be delighted with your purchase from Rumi’s Aromatherapy. If, for any reason, you are not satisfied with your order, please review our refund and return policy outlined below:

*1. Returns for Damaged or Defective Items:*
If you receive a damaged or defective item, please contact us at within 3 days of receiving your order. Include your order number and clear images of the damaged product. We will provide instructions on returning the item or offer a replacement.

*3. Exchanges:*
If you would like to exchange an item, please contact us at within 10 days of delivery. Include your order number and the details of the exchange. Customers are responsible for return shipping cost.The item must be unused.

*4. Cancellation Policy:*
You may cancel your order within 5 hours of placing it. If the order has already been processed or shipped, the exchange policy mentioned above will apply.
*6. Return Shipping Address:*
Rumi’s Aromatherapy
Model Town

*7. Packaging for Returns:*
Please ensure that the returned item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service for your return.

*8. Contact Information:*
For all refund and return inquiries, please contact us at
Phone : 0336 8455530
Email :

Thank you for choosing Rumi’s Aromatherapy. We appreciate your understanding and cooperation in adhering to our refund and return policy. Your satisfaction is our priority, and we are here to assist you in every step of the process.